Training
At Borders (UK) we offer a structured learning journey to enable all employees to reach their full potential. Our Training and Development team are committed to recognising and developing talent through creating a culture of learning, coaching and encouraging employees.
Our structured Induction programme can be tailored depending on the needs and experience of the employee. We offer a robust appraisal system for all staff to support self-development and positive change. We also believe that it is important to support our leaders to continuously improve and help others develop.
Outlined below are a number of training initiatives currently available at Borders (UK).
Management development activity
We run internal ‘Excellence in Management’ Training courses at Introductory, Development and Advanced Levels. These residential training courses cover the following areas:
• Key management skills and behaviours
• Performance Management
• Commercial Skills
• Risk Controls
On completion of the course learners are issued with a tailored action plan to ensure learning is transferred from the classroom back into the Store.
Supervisor development programme, “Accelerate”
The Accelerate Programme has been designed specifically for our talented Supervisors. The main aims of the programme are:
- To identify talent and potential at Supervisor level.
- To provide structured learning to those Supervisors over an eight month period, preparing them for promotion to management position.
The “Accelerate” learning programme is made up of several different learning experiences including on-the-job learning, monthly workshops, and work-based projects.
“Designate” Programme
The General/Store Manager Designate program is designed to bring in experienced managers from other businesses. These external managers have been identified for their current management capabilities. The program aims to induct these managers into the Borders (UK) business, with a thorough induction focusing on the operational aspects of a Borders or Books etc store and providing training on the Borders (UK) culture.
Manager development programme, “Princeps”
The Princeps Programme has been designed specifically for our talented managers in the Borders (UK) business. The main aims of the programme are:
- To identify talent and potential at Manager level.
- To provide structured learning to those Managers over a twelve-month period, enabling them to operate at General Manager level.
The programme is made up of several different learning experiences including on-the-job learning, monthly workshops and work-based projects. It is externally accredited by the Institute of Leadership.
Head Office - Tailored Training & Development Solutions
In Head Office we pride ourselves on being able to deliver tailored, flexible development solutions in line with individual and department needs.
The training department holds a range of books and e-learning solutions relating to personal, IT and role related development which is accessible to all Head Office employees.
Other development opportunities available to Head Office employees include external training courses and a professional development policy by which individuals can apply for support with professional, role-related qualifications.
